This Privacy Policy applies to WeatherFront websites, applications, dashboards, reporting tools, data services, subscriptions, and related products that link to this policy. WeatherFront LLC ("WeatherFront," "we," "us," or "our") is responsible for the information described in this policy.
1. Information We Collect
Account and profile information
When you create an account or join an organization, we may collect your name, email address, password credentials handled through our authentication provider, account identifiers, organization membership, role, feature entitlements, profile photo, and other information you or your organization provide.
Location information
WeatherFront may collect precise or approximate location information when you choose to use features such as GPS display, live organization location reporting, public location reporting, storm chaser tools, field reports, custom alerts, route planning, or report forms. You can control browser and device location permissions through your device or browser settings.
User content and uploaded media
We may collect content you submit, upload, or display through WeatherFront, including field reports, custom alerts, public reports, storm chaser profile information, text, images, video, audio, and other files.
Usage, device, and diagnostics information
We may collect information about how WeatherFront is used, including IP address, browser type, device type, operating system, app version, referring pages, pages viewed, settings, feature usage, timestamps, crash reports, performance data, logs, and error diagnostics.
Payment and subscription information
If you purchase a subscription or paid feature, we and our payment or app-store providers may collect purchase status, plan, renewal, receipt, billing, and transaction information. We do not intentionally store full payment card numbers when payments are handled by third-party payment processors or app stores.
Communications
If you contact us, sign up for support, respond to an invitation, or communicate with our team, we may collect your message, contact information, and related support history.
2. How We Use Information
We use information to:
- Provide, operate, secure, and improve WeatherFront.
- Create and manage accounts, organizations, roles, subscriptions, and entitlements.
- Display weather data, maps, reports, alerts, location overlays, and shared views.
- Process uploads, public reports, field reports, and storm chaser workflows.
- Provide WeatherFront product recommendations, feature suggestions, promotions, discounts, or upgrade offers based on your account, subscription status, settings, and use of WeatherFront.
- Authenticate users and prevent fraud, abuse, scraping, and unauthorized access.
- Respond to support requests and administrative questions.
- Monitor performance, diagnose errors, and maintain reliability.
- Send service messages, security notices, account notices, and product updates.
- Comply with legal obligations and enforce our terms.
3. How We Share Information
We may share information in the following ways:
- With service providers that help us host, secure, monitor, authenticate, email, process payments, provide maps, operate infrastructure, and deliver WeatherFront.
- With organization administrators, team members, or authorized viewers when you use organization, group, storm chaser, location reporting, or public-reporting features.
- With other users or the public when you submit content to features designed for sharing or public display.
- With third-party app stores, marketplaces, and payment processors for purchases and subscription management.
- With legal, safety, or security parties when required by law or when we believe disclosure is necessary to protect WeatherFront, users, the public, or others.
- As part of a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections.
We do not sell your precise location information. We do not use your precise location information for third-party advertising. We do not currently sell personal information or share it for cross-context behavioral advertising.
4. Service Providers and Third-Party Services
WeatherFront may use third-party providers for hosting, authentication, security, maps, payments, subscriptions, communications, support, analytics, diagnostics, and other services needed to operate WeatherFront. These providers may process information for us or provide third-party services used by WeatherFront.
5. Location Reporting and Retention
Location-reporting features are designed for recent situational awareness. Location reports may be retained, displayed, archived, or removed based on the feature, organization settings, operational needs, safety needs, legal requirements, abuse prevention, security, backups, and service reliability.
6. Data Retention
We keep information for as long as reasonably necessary for the purposes described in this policy, including providing WeatherFront, maintaining accounts and subscriptions, complying with legal obligations, resolving disputes, enforcing agreements, and protecting the service. Retention periods vary by data type, feature, organization settings, and legal or operational needs.
7. Your Choices and Rights
You can control many settings in WeatherFront, including browser or device location permissions, account settings, public-reporting participation, and some local app preferences. You may also request access, correction, deletion, export, or restriction of your personal information by contacting us. Some requests may be limited by legal, security, billing, fraud-prevention, backup, or organization-account requirements.
Depending on where you live, you may have additional privacy rights. If you are a California resident, you may have rights to know, access, correct, delete, and limit certain uses of personal information, and to opt out of sale or sharing as those terms are defined by applicable law. WeatherFront does not currently sell personal information or share it for cross-context behavioral advertising.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No online service can guarantee perfect security. You are responsible for using a strong password, protecting your devices, and keeping your account credentials confidential.
9. Children
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.
10. International Use
WeatherFront is operated from the United States. If you access WeatherFront from outside the United States, your information may be processed in the United States and other locations where we or our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page. Your continued use of WeatherFront after an update means you acknowledge the updated policy.
12. Contact
Questions or privacy requests can be sent to support@wxfront.com or mailed to WeatherFront LLC, 200 S 21 ST STE 400A, Lincoln, NE 68510, United States.